Do you recognise this situation ?

Process management is a cornerstone for every company for a variety of reasons. A few reasons:

• Quality purposes
• Measurement of KPI's
• Creation of Balance score cards, strategy maps
• Management tool
• A tool and skeleton for the daily activities of every worker

Too often processes are not described, not tuned among departments, or merely written down in documents which are only updated and used for quality audits.

Too often the knowledge described in these documents is not in the heads of employees who are doing a great job, but can be more effective.

Too often the tuning of processes and integrating in daily activities is time consuming, and not efficient.

Too often information is not or not correct updated.

Too often workers are drowning in information.

The tuning of processes,
putting the correct information in the process descriptions,
integrating the process descriptions in the daily working process
offer companies and employees several advantages,
eventually leading
to a more effective way of work
cost reduction,
job satisfaction,
customer satisfaction,
and room for innovation.

What GSWconsulting can do for you...

GSWconsulting has experience in delivering

• The definitions of the Key Business Processes and supporting processes

• The capturing of the knowledge in Key Business Processes en supporting processes

• For companies/divisions who have no written processes yet

• For companies, starting from the exisiting process description

• A program for optimising and tuning of the key business and supporting processes

• Defining inputs/outputs of each process

• Defining the activities of each process

• Consult in integrating the described processes in the daily acitivities

• Consult in how the knowledge in the processes can be managed

• Determiniation of KPI's - and how to deal with the results
  

• Project Management and Guidance of these activities with several degrees of involvement.

These interventions can result in quick wins.

GSWconsulting has experience in modelling such processes for one-time project processes (e.g. Y2K) and most of the existing Key Business Processes and supporting processes: marketing, pre-sales, operations, post sales and others.

…what this can mean for your company…

…if you want to know more: 

  consulting@gswconsulting.org

Or click "contact" to find more contact details.

© GSWconsulting 2005